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Joe Cox | Founder
Our Technology
© Copyright 2018 Diaplan Technologies LLC. | All Rights Reserved.
Our
analytics refocus managers.
Our focus is cause and effect. We identify
the precise inputs that control precise outputs in measurable
dollars. Our tools tools bring "just-in-time"
need satisfaction.
All tools are accessible on Desktop systems, iPhone
and Android smart phones.
Smart16
Need
Satisfaction Survey
Our Smart16 digital instrument captures
staffs' feelings about needs. Feedback to
managers with accountability and coaching, grows
the
skills that raise need satisfaction.
Black Ink Bank
Micro learning units, accessed just-in-time (or as assigned) let managers "withdraw" virtual content as one would draw cash from an ATM. Application of micro skills meets staff's needs.
Clients receive 35 management and staff development
modules for classroom delivery. Leader and participant guides and
PowerPoint slides accompany this turnkey system.
Performance Management Planning System (PMP)
PMP's help managers and staff meet their corporate
goals. Managers complete their own
annual goals, then guide and support staff in setting performance
goals that contribute to department goals.
Department Productivity
Indices reflect managers' attention to staff's needs and rising
engagement. Improvements in PI's show exact dollar amounts contributed
to profits.
Managers = change agents. Positive
Reciprocity is the change mechanism. The strategy: Care about
staffs' needs.
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Miracles From Metrics
Joe Cox's ninth book cites "Social Laws of Reciprocity" among chimps (we share 98% DNA). Homo sapiens reciprocate positive and negative treatment. "Alpha's" behavior, like corporate bosses, often elicits negative reciprocity.
Disengagement's root is
management's preoccupation with its own needs. The extent of supply-demand
gaps indicate the severity of disengagement. Staff motivation remains
untapped.
Neglect generates red
ink.